Frequently Asked Questions

Everything you need to know about your Slide Jewels experience.

What materials are Slide Jewels made from?

Our jewelry is crafted from high-quality materials including 18k gold plating, sterling silver, and premium grade stainless steel to ensure durability and a lasting shine.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are non-returnable unless faulty.

Will my jewelry tarnish?

While our pieces are designed for longevity, we recommend avoiding contact with harsh chemicals, perfumes, and water to maintain the integrity of the plating over time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.